Terms of Acceptance

  • All garments are accepted in accordance with our terms and conditions laid out below which follow standards and policies set forth by the TSA (Textile Services Association)


  • All garments will be inspected at the counter prior to acceptance and any known stains or defects should be pointed out to a member of our counter staff and agreed.


  • All garments will be cleaned in accordance with the care label.


  • Where no care label is present the customer will be required to sign a copy of our owners consent form. This details risks that may occur upon cleaning of item. This includes but is not limited to colour loss, shrinkage ,felting, stretching, pulls, tears.


  • We can not be held responsible for inherent weaknesses in material and fabrics that may result in damage to the garment.


  • Where risks are pointed out by our counter staff but customer fails to sign consent form then verbal consent will be deemed to have been given.


  • * Stain Removal – Stains are dealt with by spotting before full cleaning. Some stains cannot be fully removed and to attempt to do so may result in damage to fabric.
    Therefore, NO GUARANTEE of stain removal can be given


  • Household Items – Due to size and nature it is not always possible to check thoroughly at counter. Sun damage may be highlighted by cleaning process and there is a risk of shrinkage with curtains.


  • Complaint Procedure – We will do all that is possible to resolve a problem or complaint to your satisfaction.


  • Any issues should be advised within 48 hours of collection of garment.
  • In the unlikely event of damage/lost, we will compensate you upto 10 times the cleaning cost of the garment (which is industry standard), upon production of original item receipt/ any proof of purchase.


  • * Items should be collected within 03 months of receipt. We will not be liable for any Items) not collected more than 3 months,

Hear what they have to say about our professional services.

Contact Us

We pride ourselves on offering a complete service with a smile. With our superior service and attention to detail, Snow white dry cleaners has grown to be a prominent and well-known choice

© Copyright 2024 Snow White Dry Cleaners. All rights reserved.  |   Web Design By XRV Agency